Issue: Preferred Server Name cannot be resolved in Provisioning

This article applies to LANDESK Management Suite 9.6.  This article will also work for previous versions, however some steps may vary.

Issue:

Preferred server fails with error in WinPE

Cause:

The Preferred Server name is not resolvable without the FQDN in some environments.

Resolution:

Add a DNS suffix search list to the clients registry in the WinPE image with the following steps;

(More detail behind this process can be found in this Microsoft KB.)

1. In your Management Console, go to your Operating System provisioning window and click on the "Manage Drivers in WinPE Image" icon, then select the image you want to edit (32, 64, or other), and hit next.
2. Once the "Driver list" is open, browse to %temp% and locate the following file:

      %temp%\imgtmp\Apply\Windows\System32\ALL.reg

3. Edit the file with Notepad or another acceptable editor.
4. Add the following below what is already there:

[HKEY_Local_Machine\System\CurrentControlSet\Services\TCPIP\Parameters]

"SearchList" = "YourDomain.com,Internal.YourDomain.com,SomeOtherPlace.com"

[HKEY_Local_Machine\System\CurrentControlSet\Services\TCPIP\Parameters]

"SearchList" = "YourDomain.com,Internal.YourDomain.com,SomeOtherPlace.com"

NOTE: You need to substitute in your FQDN names instead of the "YourDomain.com", "Internal.YourDomain.com" etc.

    5. Save the file and close the Windows Explorer so that nothing relating to that folder is open

    6. Add a driver of some kind to the Manage Windows Driver window and name it "Bogus Driver"

    7. Save that by clicking Finish

    8. Once all of that is saved you need to go back in and open the "Manage the Windows Drivers in the PE" window again so that you can REMOVE that bogus driver.

• NOTE ** The reason you add the bogus driver is that unless you add something your changes will not be saved to the WIM file.

    9. Close the window and finish once you have removed the bogus driver.

    10. Redeploy the PXE server(s) as described in this document.

You now have the ability to ping the Preferred Sever name without FQDN and you can find things in all of your DNS search domains.

**Alternative method to editing the boot.wim can be found here.