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All software distribution actions fail in provisioning templates after installing SP4.

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Applies to LANDesk Management Suite 9.

Description:

After installing SP4, all provisioning templates with Software Distribution actions fail.

A provisioning template can be created and contain software distribution packages along with other actions.  All actions in the provisioning template will succeed but all software distribution actions will fail

When software distribution tasks are peformed outside of a provisioniong template via a scheduled task, they complete without issue. 

 

Below is the error that the LANDesk Provisioning Agent produces.  The error is the same for all software distribution packages in the provisioning templates.

 

action index=8238 type=Distribute_software

FAILED

error:[80000000H]An unknown error occurred. If the problem persists, contact the LANDesk administrator.

 

 

 

Resolution:

1. Contact LANDesk Technical Support to obtain patch LD90-SP4-CP_BASE-2013-0401.

2. Install the patch on the Core Server.

 

Note: The patch only has to be installed on the Core Server to resolve the issue. Clients will not beed to be updated.


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