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Issue: Schedule option greyed out in OSD or Provisioning

Applies to LANDesk Management Suite 9.0 SP3 and newer

Issue

  • Cannot right-click a provisioning template to schedule it.
  • Schedule option is greyed out.
  • Cannot schedule OSD scripts.
  • Cannot create OSD scripts.
  • Cannot select Windows when creating Provisioning Boot Media.
  • Cannot select Windows PE for the Boot environment when creating a new provisioning template.

 

Cause

Installed a new Core Server using the existing Core Server database and the WAIK licensing information was not transferred properly.

 

Note:  The issue can also be caused by moving the existing LANDesk database to a new database server.

 

Resolution

 

  1. Run the following SQL statement against the LANDesk database:

    update keyvalue set intvalue=0 where applicationname='WAIKLicenseAgreement'

  2. Reopen the LANDesk Console and accept the license agreement.

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