Troubleshooting LANDesk Provisioning
Troubleshooting - Core Side
View histories for failures or error messages
View provisioning.log located in
CoreServer\ldlogon\provisioning folder for template execution messages
View PXE Rep deployment and prov_schedule log files in the
CoreServer\ldmain\log folder
Troubleshooting – Target Machine
WinPE
View the launch.log in X:\ldprovision folder for provisioning loading status
View ldProvision.log in X:\ldprovision folder for error messages and XML content
View Output.txt in c:\ldprovision folder for application error messages only if app hangs
LinuxPE
Use Alt + F2 to toggle to command prompt
View /var/log/messages for errors loading LinuxPE
View /var/log/taskmaster.log for errors load provisioning
View /var/log/provisioning.log for template errors and XML content
Windows Target device
View ldProvision.log in WinDir\Temp folder for error messages and XML content
View run##.tmp in WinDir\Temp folder for template execution messages
Linux Target device
View ldProvision.log in /tmp folder
Troubleshooting – PE Manual Execution
Load new console in PE and change to ldprovision folder X:\ldprovision – PXE, Z:\ldprovision – Boot Media
Launch provisioning by executing ldprovision.exe
ldProvision command-line options:
-c[corename] or IP
-d debug (Note: no space should be used after -c and the core server name)
-f task XML file name
-h help
-m mode 1-3 (1=default)
-t download directory
-s run as daemon (Linux only)
-v version (NOTE: This is lower case v)
-V # (1-255) Verbose logging (NOTE: This is capital V)
Example: ldprovision –c mycore –t x:\ldclient -V 255
Troubleshooting – OS Manual Execution
Windows OS
Using target that has ld agent installed, map drive to or copy contents of
CoreServer\ldlogon\provisioning\windows from core to local folder
Execute ldprovision as shown in PE manual execution, note log files are placed in windir\temp
Linux OS
Using target that has ld agent installed, mount point to or copy contents of
CoreServer\ldlogon\provisioning\linux from core to local /tmp folder
Execute ldprovision as shown in PE manual execution, note log files are placed in var/log---