Hello
We've just started using Provisioning instead of OSD for PC deployment. The primary goal is to use HII and have a hardware independent base image that we can use on multiple systems.
Our security requirements state that an end-user cannot install any devices on the PC (including printers) and we are deploying batches (50+) of sytems to remote users.
The company provides very basic USB print (some MFPs) devices to the end-users, but I do not have information on which device a particular user has during the deployment process, so we were installing the standard five print devices in our OSD images. When the end-user plugged in the device, they were set.
I've been using a VM to create my hardware independent base image and do not have a way to plug these printers into the VM to perform the device installs. I can load the drivers which is somewhat helpful, but without the print device being installed we are guarnteed 50+ help desk calls per batch of PCs released to perform printer installs.
Has anyone had to include installed printers in your images? If so can you share how you made it work?
Thanks!