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WinPE Image fails, shows device as "off" and the IP Address is 0.0.0.0

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Description

 

 

WinPE Image fails, shows device as "off" and the IP Address is 0.0.0.0 This has been reported on the following models: Dell Optiplex 745 Dell GX60

Cause

 

 

Previous Cause (Before 8.7 SP2) This is common before 8.7 SP2 as often the miniscan would run simultaneous to the DHCP request.  The miniscan would scan and see a 0.0.0.0 address, but the NIC would already have the IP Address and be available.  This was resolved by adding a wait4ip.exe utility in 8.7 SP2. Current cause (8.7 SP2 and later) Unknown.  Some devices have sent in a 0.0.0.0 address even though wait4ip.exe is in place and working.  However, this is extremely rare.

Resolution

 

 

If on 8.7 SP1 or earlier, do the following:

  1.  

    Update the Core Server is updated to the Latest Service pack.

  2.  

    Uninstall and reinstall all PXE Representatives with the PXE Rep from the latest service pack.

 

If 8.7 SP3 or Later is installed already, do one of the following:

 

Run the mini-scan again manually from within WinPE by opening a command prompt and running this command:

 

Startnet.cmd

 

OR, modify the startnet.cmd to give wait4ip.exe more time to run by following the steps below on the core:

 

1. Using WinImage, open the LDVPE1.img file located in the landesk\vboot folder.

2. Inside the i386\system32 folder, locate and extract the startnet.cmd file.

3. In the startnet.cmd file, locate the wait4ip line and add the following line immediately before the wait4ip line:

 

X:\LDClient\LDSleep.exe 15

 

For example:

 

REM wait to get a valid IP

X:\LDClient\LDSleep.exe 15
\ldclient\wait4ip /t 180

if %errorlevel% gtr 0 goto fail

 

4. Save the changes to the startnet.cmd and then inject back into the LDVPE1.IMG, then save the changes to the IMG file in WinImage.

5. Re-deploy the PXE Reps in the environment.


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