Error message:
The error message is located in the agent install log (C:\ProgramData\LANDesk\Log\wscfg32.log). The last message in the log will look like so:
Tue, 12 Sep 2017 09:32:59 INI: EXEC49=C:\Program Files (x86)\LANDesk\LDClient\SCSDiscovery.exe, /Output Silent SystemDiscovery /NoFile, NOWINDOW + INSTALLONLY
Tue, 12 Sep 2017 09:32:59 Starting process: C:\Program Files (x86)\LANDesk\LDClient\SCSDiscovery.exe /Output Silent SystemDiscovery /NoFile
The agent install will be hung from that point on.
Cause:
SCSDiscovery.exe Is used to determine if the device is vPro capable. The device may not be ready to run that EXE and it may not have access to the DLL's it needs to determine vPro functionality. This is usually because the OS is booting up for the first time and goes through additional configuration on the initial boot.
Solution / Workaround:
Add a 200 second wait (This time can be adjusted as needed) as the first action is System Configuration. This will allow the OS to go through it's initial configuration/OS setup. In general, it's a good idea to put a wait at the beginning of System Configuration to allow the OS enough time to boot properly.
