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HII Driver Provisioning Conundrum

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Hello all,

 

We are using Ivanti Management Console 10.1.10.287 to provision images to our brand new Dell 7480s. They were mistakenly shipped to us with win7 instead of win10.

 

Unfortunately our WinPE image does not have the network driver for these new models and once booted in PXE will not get an IP address.

 

No worries! This article shows me exactly what to do.

 

Issue: IP Address Cannot Be Acquired by WinPE for Some DELL Models During Provisioning

 

However I have found that the new model 7480 is not listed in my available models under HII Driver Management because I have never ran an inventory scan on these machines.

 

How to assign all drivers for a specific model in the HII Driver Management tool.

 

"5. In the Assign window, select the Make, Model, OS and Architecture from the drop-down lists for the computer that drivers will be assigned.

Note: If the Make or Model is not available to select then this model has not had an inventory scan run on it with the LANDESK Agent installed and this will need to be done before drivers can be assigned. If the Device Manager looking pane on the left side is blank after selecting the Make, Model and OS then this model has never had this OS installed and an inventory scan run on it which will need to be done before drivers can be assigned."

 

 

Well... These machines were mistakenly shipped to us with Win7 instead of Win10. I need to install Win10 with our image here to even install the Landesk Agent and run an inventory scan.

But I can't do that because I can't add the driver to my WinPE image.

 

See the circle of failure here?

 

Has anyone come across this issue before or have a workaround?


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