Quantcast
Channel: Ivanti User Community : All Content - OS Deployment and Provisioning
Viewing all articles
Browse latest Browse all 1803

Distribute Software Fails (HTTP?)

$
0
0

Hello all,

 

Having an issue with Distribute Software.

 

Packages succeed when run as scheduled tasks, so the packages themselves look good, but they  fail when using Provisioning (whether using a template that reimages a computer, or a template that ONLY runs the software distribution). The packages reference software held on a Windows share on the core server (\\CORE\Packages\)
I suspect an issue with either IIS configuration or preferred server configuration, but I'm not really sure how to make that determination (or fix it, for that matter). Was wondering if anyone can provide any direction on this matter.

 

 

The following are logs from a workstation where I have attempted to run this task.

 

ldprovision.log

2015-06-05 16:21:34(3572-4008) ldProvision.exe:*********  Begin an action - Distribute_software

2015-06-05 16:21:34(3572-4008) ldProvision.exe:Do EnvironmentCheck

2015-06-05 16:21:34(3572-4008) ldProvision.exe:Is WinPE Action=0, Is WinPe Environment=0

2015-06-05 16:21:34(3572-4008) ldProvision.exe:In Handle Action.

2015-06-05 16:21:34(3572-4008) ldProvision.exe:About to download handler.

2015-06-05 16:21:34(3572-4008) ldProvision.exe:Need to download handler:

2015-06-05 16:21:34(3572-4008) ldProvision.exe:Handler remote: /LdLogon/Provisioning/windows/SDClientHandler.exe

2015-06-05 16:21:34(3572-4008) ldProvision.exe:Handler local: c:\ldprovisioning\SDClientHandler.exe

2015-06-05 16:21:34(3572-4008) ldProvision.exe:Looking for existing file (c:\ldprovisioning\SDClientHandler.exe)

2015-06-05 16:21:34(3572-4008) ldProvision.exe:Entering downloadbyproxy.

2015-06-05 16:21:34(3572-4008) ldProvision.exe:Create process (C:\Program Files (x86)\LANDesk\Shared Files\httpclient.exe) with args (  -f "c:\ldprovisioning\SDClientHandler.exe" http://CORE/LdLogon/Provisioning/windows/SDClientHandler.exe)

2015-06-05 16:21:34(3572-4008) ldProvision.exe:Process exit code:0

2015-06-05 16:21:34(3572-4008) ldProvision.exe:The file (c:\ldprovisioning\SDClientHandler.exe) was successfully downloaded

2015-06-05 16:21:34(3572-4008) ldProvision.exe:Done with download handler.

2015-06-05 16:21:34(3572-4008) ldProvision.exe:Launching action handler [SDClientHandler.exe] with parameters ["]

2015-06-05 16:21:40(3572-4008) ldProvision.exe:handler launched.

2015-06-05 16:21:40(3572-4008) ldProvision.exe:Report might reboot status to core.

2015-06-05 16:21:40(3572-4008) ldProvision.exe:Call web service SetActionStatus()

2015-06-05 16:21:40(3572-4008) ldProvision.exe:Start TryallWebService Attempt:0.

2015-06-05 16:21:41(3572-4008) ldProvision.exe:End TryallWebService Attempt:0. ExitCode:0

2015-06-05 16:21:41(3572-4008) ldProvision.exe:Reporting action status: 5 to core

2015-06-05 16:21:41(3572-4008) ldProvision.exe:Call web service GetStatusString()

2015-06-05 16:21:41(3572-4008) ldProvision.exe:Start TryallWebService Attempt:0.

2015-06-05 16:21:41(3572-4008) ldProvision.exe:End TryallWebService Attempt:0. ExitCode:0

2015-06-05 16:21:41(3572-4008) ldProvision.exe:StatusString = The action failed.

2015-06-05 16:21:41(3572-4008) ldProvision.exe:Call web service SetActionStatus()

2015-06-05 16:21:41(3572-4008) ldProvision.exe:Start TryallWebService Attempt:0.

2015-06-05 16:21:41(3572-4008) ldProvision.exe:End TryallWebService Attempt:0. ExitCode:0

2015-06-05 16:21:41(3572-4008) ldProvision.exe:End of action - Distribute_software

2015-06-05 16:21:41(3572-4008) ldProvision.exe:Last action failed

 

 

SDClientHandler.log

2015-06-05 16:21:34(1880-1728) SDClientHandler.exe:Starting Software Deployment.

2015-06-05 16:21:34(1880-1728) SDClientHandler.exe:Checking for SDClient Mutex.

2015-06-05 16:21:36(1880-1728) SDClientHandler.exe:Got mutex attempting distribution.

2015-06-05 16:21:36(1880-1728) SDClientHandler.exe:id=23112015-06-05 16:21:36(1880-1728) SDClientHandler.exe:Executing: C:\Program Files (x86)\LANDesk\LDClient\SDClient.exe /pkgid=2311

2015-06-05 16:21:36(1880-1728) SDClientHandler.exe:Going to execute "C:\Program Files (x86)\LANDesk\LDClient\SDClient.exe" /pkgid=2311 /disableclientqueue /taskid=2980

2015-06-05 16:21:40(1880-1728) SDClientHandler.exe:SDClient call retcode: -1918107543 (code - 105).

2015-06-05 16:21:40(1880-1728) SDClientHandler.exe:Getting returncode mapping from http://CORE/LANDesk/ManagementSuite/softwaredistribution/apmservice/PackageInfo.asmx

2015-06-05 16:21:40(1880-1728) SDClientHandler.exe:Requesting for PackageID: 2311, ReturnCode: -1918107543

2015-06-05 16:21:40(1880-1728) SDClientHandler.exe:Request:

    <?xml version="1.0" encoding="UTF-8" standalone="yes"?><soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"><soap:Body><MapReturnCode xmlns="http://tempuri.org/"><iPackageId>2311</iPackageId><iRetCode>-1918107543</iRetCode></MapReturnCode></soap:Body></soap:Envelope>

2015-06-05 16:21:40(1880-1728) SDClientHandler.exe:Found httpclient.exe at C:\Program Files (x86)\LANDesk\Shared Files\httpclient.exe

2015-06-05 16:21:40(1880-1728) SDClientHandler.exe:httpclient args:  -H"c:\ldprovisioning\headerHII.txt" -o"c:\ldprovisioning\bodyHII.xml" -f"c:\ldprovisioning\resultHII.xml" http://CORE/LANDesk/ManagementSuite/softwaredistribution/apmservice/PackageInfo.asmx

2015-06-05 16:21:40(1880-1728) SDClientHandler.exe:TryallWebService exitcode: 0

2015-06-05 16:21:40(1880-1728) SDClientHandler.exe:Failed to install package based on return code mapping, retcode: -1918107543 (code - 105).

 

Based on the logs and what I've seen, I'm guessing (but not totally sure) that typical scheduled tasks are using UNC, which appears to be working (screenshot below) but HTTP does not.

 

anonymousaccess.png


Viewing all articles
Browse latest Browse all 1803

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>