Environment

• LANDESK Management Suite 9.5
• LANDESK Management Suite 9.6

Issue

• Some console users are configured with a specific role and scope assigned.
• You want them to be able to schedule a template against a new bare metal device.
• However, even if they are able to create a new bare metal device, then they are not able to see them in the Management Console.
• How to resolve this without assigning to the user the right to see all the managed nodes?

Cause

Even though the user has the correct rights in terms of provisioning management and bare metal device creation, when a new bare metal device is created, if this is not a member of one of the scopes the user is allowed to see, the device doesn't appear in their console, even if its creation has been successful.

Resolution

1. Login to the Management Console with an administrative account

2. Create a new query that matches the field Computer | Type = Bare Metal Provision

3. Create a new scope from query and select the query created above

4. Assign to the affected user the right to see the new scope

5. Verify that the user is now able to see the bare metal device they have created having them logging into the console

6. Associate the bare metal device to a provisioning task and start it